{"id":1175,"date":"2020-08-31T13:19:46","date_gmt":"2020-08-31T11:19:46","guid":{"rendered":"https:\/\/www.tierschutzkonform.at\/faq\/"},"modified":"2023-11-17T11:11:36","modified_gmt":"2023-11-17T10:11:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.tierschutzkonform.at\/en\/certification\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1w6vo-c8a6550cf5db134a504d86e4acc8f94b\">\n.avia-section.av-1w6vo-c8a6550cf5db134a504d86e4acc8f94b{\nbackground-color:#fefefe;\nbackground:linear-gradient( to bottom, #fefefe, #ededed );\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-1w6vo-c8a6550cf5db134a504d86e4acc8f94b main_color avia-section-large avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1175'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ki49uybd-ae1fda2a8d9acaf6908879d4d0ee3094\">\n#top .av-special-heading.av-ki49uybd-ae1fda2a8d9acaf6908879d4d0ee3094{\npadding-bottom:0;\n}\nbody .av-special-heading.av-ki49uybd-ae1fda2a8d9acaf6908879d4d0ee3094 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-ki49uybd-ae1fda2a8d9acaf6908879d4d0ee3094 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-ki49uybd-ae1fda2a8d9acaf6908879d4d0ee3094 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-1  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Frequently Asked Questions<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-tytv-6e20f298b8d7f02873de1b59e8d5acda main_color avia-section-default avia-no-border-styling  avia-builder-el-2  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1175'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5v147-70858881b84f4ffd0d7eafb687689afe\">\n.flex_column.av-5v147-70858881b84f4ffd0d7eafb687689afe{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-5v147-70858881b84f4ffd0d7eafb687689afe av_one_fifth  avia-builder-el-3  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-59jnr-925ae30c036f44c4e058a19ff0a9b6b6\">\n.flex_column.av-59jnr-925ae30c036f44c4e058a19ff0a9b6b6{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-59jnr-925ae30c036f44c4e058a19ff0a9b6b6 av_three_fifth  avia-builder-el-4  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfe1xfnz-4ddbf639e3f0404657fadada4efae5f1\">\n#top .togglecontainer.av-kfe1xfnz-4ddbf639e3f0404657fadada4efae5f1 p.toggler{\ncolor:#ffffff;\nbackground-color:#a62145;\nborder-color:#dbdbdb;\n}\n#top .togglecontainer.av-kfe1xfnz-4ddbf639e3f0404657fadada4efae5f1 p.toggler .toggle_icon{\ncolor:#ffffff;\nborder-color:#ffffff;\n}\n#top .togglecontainer.av-kfe1xfnz-4ddbf639e3f0404657fadada4efae5f1 .toggle_wrap .toggle_content{\ncolor:#ffffff;\nbackground-color:#a62145;\nborder-color:#dbdbdb;\n}\n<\/style>\n<div  class='togglecontainer av-kfe1xfnz-4ddbf639e3f0404657fadada4efae5f1  avia-builder-el-5  avia-builder-el-no-sibling  toggle_close_all' >\n<section class='av_toggle_section av-277ynr-4f21a809dca841246ecaa9d732849e22'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"Who do I contact if I have any questions?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Who do I contact if I have any questions?\" data-aria_expanded=\"Click to collapse: Who do I contact if I have any questions?\">Who do I contact if I have any questions?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>If you have any questions about the evaluation process or other topics regarding the Austrian Animal Welfare Centre, please do not hesitate to contact us.<\/p>\n<p><strong>Austrian Animal Welfare Centre<\/strong><br \/>\n<br class=\"avia-permanent-lb\" \/><\/p>\n<p><em>T +43 1 25077-6239<\/em><\/p>\n<p><a href=\"mailto:fachstelle@tierschutzkonform.at\"><em>fachstelle<span class=\"sans-serif\">@<\/span>tierschutzkonform.at<\/em><\/a><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2h8h1z-222e9d1239a78bac0b620fc4b5e765b7'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"How much does the assessment process cost?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How much does the assessment process cost?\" data-aria_expanded=\"Click to collapse: How much does the assessment process cost?\">How much does the assessment process cost?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><div class=\"shortened_begin2\">For more information about the pricing system please visit\u00a0our <a href=\"\/costs\" target=\"_blank\" rel=\"noopener\">costs page<\/a>. If you have any further questions, we are happy to advise you personally.<b class=\"b3\"><\/b><\/div>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-484hon-a41a5349723af2e3278c42826baca447'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"What is the expected duration of an assessment of pet accommodations or pet accessories?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is the expected duration of an assessment of pet accommodations or pet accessories?\" data-aria_expanded=\"Click to collapse: What is the expected duration of an assessment of pet accommodations or pet accessories?\">What is the expected duration of an assessment of pet accommodations or pet accessories?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>That depends on the product and the current workload of the Austrian Animal Welfare Centre. Experience has shown that for simple products such as leashes, muzzles, toys and transport boxes, the assessment, including the preparation of the expert report, is usually possible in a few weeks (4-8 weeks).<\/p>\n<p>However, in the case of more complex (technical) equipment\/accessories, the assessment can take longer.<\/p>\n<p>To ensure a quick and easy assessment process, documents submitted should describe the product as precisely as possible (material information, plans, operating instructions, any existing scientific studies, etc.).<\/p>\n<p>If you have any questions, please <a href=\"\/contact\">contact<\/a> us!<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3htcgn-1281cfdb622a2ddb9fd1cf31cf2cf42f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"What is the expected duration of an assessment of animal housing systems and stable facilities for farm animals?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is the expected duration of an assessment of animal housing systems and stable facilities for farm animals?\" data-aria_expanded=\"Click to collapse: What is the expected duration of an assessment of animal housing systems and stable facilities for farm animals?\">What is the expected duration of an assessment of animal housing systems and stable facilities for farm animals?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>That depends on the product and the current workload of the Austrian Animal Welfare Centre. Experience has shown that in non-complex cases, in which sufficient data can be obtained for the assessment through an on-site assessment and experience from reference companies etc., as well as relevant literature, the assessment can be completed in 1-3 months.<\/p>\n<p>It takes longer if more extensive data collection is necessary, if there is hardly any scientific literature and studies or if a practical examination by an <a href=\"https:\/\/www.tierschutzkonform.at\/en\/practical-examinations\/\">official inspection body<\/a> is required.<\/p>\n<p>To ensure a quick and easy assessment process, documents submitted should describe the product as precisely as possible (material information, plans, operating instructions, any existing scientific studies, etc.).<\/p>\n<p>If you have any questions, please <a href=\"\/contact\">contact<\/a> us!<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3vw17b-ecf64411c160c349d039b978b07695d0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"What attachments should be included in the application?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What attachments should be included in the application?\" data-aria_expanded=\"Click to collapse: What attachments should be included in the application?\">What attachments should be included in the application?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>The attachments should describe the product as precisely as possible. Exact dimensions, plans, construction details, advertising leaflets, photos and any existing scientific studies and test reports etc. should be submitted.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-32q7zr-38e967e51d4fe1c7e774c1a5dc42b6bd'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"What is the basis for the assessment? \" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is the basis for the assessment? \" data-aria_expanded=\"Click to collapse: What is the basis for the assessment? \">What is the basis for the assessment? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>All products are checked for their compliance with the legal requirements (<a href=\"https:\/\/www.ris.bka.gv.at\/Dokument.wxe?ResultFunctionToken=eaa82653-0027-4800-a4c7-53c98917126a&amp;Abfrage=Erv&amp;Titel=&amp;Quelle=&amp;ImRisSeitVonDatum=&amp;ImRisSeitBisDatum=&amp;ImRisSeit=Undefined&amp;ResultPageSize=100&amp;Suchworte=animal+protection+act&amp;Dokumentnummer=ERV_2004_1_118\">Austrian Animal Welfare Act<\/a> including regulations and EU legislation). Furthermore, the assessment is based on state-of-the-art science and research as well as practical experience and comparisons with similar products.<\/p>\n<p>If the product has already been examined for compliance with animal welfare requirements in another country and relevant documents are available, such documents shall be submitted to the Austrian Animal Welfare Centre and confirmed by the Austrian Animal Welfare Centre if the examinations are based on requirements comparable to Austrian requirements.<\/p>\n<p>Practical experience is gained through assessments in reference companies. If there is insufficient information on animal welfare aspects and further data is needed, more extensive practical examinations will be performed in cooperation with an <a href=\"https:\/\/www.tierschutzkonform.at\/en\/practical-examinations\/\">official inspection body<\/a>.<\/p>\n<p>If sufficient information is available, the product will be evaluated in an expert report from the Austrian Animal Welfare Centre.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11o2f-b6c2396b39371d25c6cbe53518c637dc\">\n.flex_column.av-11o2f-b6c2396b39371d25c6cbe53518c637dc{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-11o2f-b6c2396b39371d25c6cbe53518c637dc av_one_fifth  avia-builder-el-6  el_after_av_three_fifth  el_before_av_one_full  flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ulqv-b93f438465dc5dd475656ad0c22d70b9\">\n.flex_column.av-ulqv-b93f438465dc5dd475656ad0c22d70b9{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-ulqv-b93f438465dc5dd475656ad0c22d70b9 av_one_full  avia-builder-el-7  el_after_av_one_fifth  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-kfwogb8g-5d5ca9311962714d64668aecdfb6fb44 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\"><a href=\"https:\/\/www.tierschutzkonform.at\/en\/certification\/\">Further information about the assessment process<\/a><\/p>\n<\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":3001,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1175","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.tierschutzkonform.at\/en\/wp-json\/wp\/v2\/pages\/1175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tierschutzkonform.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tierschutzkonform.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tierschutzkonform.at\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tierschutzkonform.at\/en\/wp-json\/wp\/v2\/comments?post=1175"}],"version-history":[{"count":5,"href":"https:\/\/www.tierschutzkonform.at\/en\/wp-json\/wp\/v2\/pages\/1175\/revisions"}],"predecessor-version":[{"id":12079,"href":"https:\/\/www.tierschutzkonform.at\/en\/wp-json\/wp\/v2\/pages\/1175\/revisions\/12079"}],"up":[{"embeddable":true,"href":"https:\/\/www.tierschutzkonform.at\/en\/wp-json\/wp\/v2\/pages\/3001"}],"wp:attachment":[{"href":"https:\/\/www.tierschutzkonform.at\/en\/wp-json\/wp\/v2\/media?parent=1175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}